Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account information (name, email, phone number)
  • Business information (clinic name, address)
  • Patient contact information you upload
  • Usage data and analytics
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our review management service
  • Send SMS messages on your behalf to your patients
  • Process payments and manage subscriptions
  • Communicate with you about your account and our services
  • Improve our services and develop new features
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with:

  • Service providers who assist in our operations (SMS providers, payment processors)
  • Legal authorities when required by law
  • Business partners with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Request a copy of your data
  • Object to processing of your personal information

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. HIPAA Compliance

For medical providers, we maintain HIPAA-compliant practices to protect patient health information. We sign Business Associate Agreements (BAAs) with qualifying medical organizations.

9. Children’s Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +1 (945) 253-8825
Address: 550 S. Watters Rd, Ste 145, Allen, TX 75013